Sunday 10 February 2019
Q1. You had bought a mobile phone from a reputable showroom in Mumbai but after a month it developed a serious fault. Write a complaint letter to the manager asking for immediate repair or replacement of the same. You are Sadiq/Razia, 123, TT Nagar, Bhopal.
Ans :
123, T.T. Nagar
Bhopal
26, January 20XX
The Manager
Shiv Ram & Sons
Mumbai
Dear Sir
Subject: Complaint against a defective mobile phone
On 1 January 20XX, I bought an LG Nexes 5 from your showroom. I am disappointed as it has stopped working after 5 days of purchase. I would like the problem to be resolved between us. However, if we are unable to resolve the matter I will move the consumer court.
Looking forward to hearing from you.
Yours sincerely
Razia
8
Q2.
You are Ravi/Rama of 52, Shah Road, Agra. You had bought a textbook ‘English Literature Reader’ for Class X from a neighbourhood bookstore. After browsing through the book, you realized that a few pages were missing and the print overlapping on a few pages.Write a complaint letter to the Manager, Prakash Books, Sadar Bazar, Agra requesting him for a replacement or refund.
Ans :
52, Shah Road
Agra 20XXXX
26 January 20XX
The Manager
Prakash Books
Sadar Bazar
Agra 20XXXX
Dear Sir
Subject: Complaint against a misprinted book
On 2 January 20XX, I bought Vistas for Class X from your book shop. I am sorry to tell you that the book has some pages missing and a few pages overlapped. I would like you to replace the book immediately.
The copy of the bill is enclosed herewith.
Yours sincerely
Ravi
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